Support

Frequently Asked Questions

Everything you need to know before placing your next cozy crochet order.

How long does a handmade order take?

Most crochet products are handcrafted in 3 to 12 business days depending on the design, complexity, and current order volume. We will confirm the timeline when we receive your order request.

Do you offer custom crochet designs?

Yes. We love creating custom gifts, themed dolls, colors, and accessories. You can share your idea through our custom order form or via WhatsApp support.

Do you ship internationally?

Yes, we offer shipping across India and selected international destinations. Shipping timings and charges vary by location and order size.

Can I order through WhatsApp?

Absolutely. You can message us directly on WhatsApp to place an order, ask for product availability, or check delivery details before purchasing.

Are your products safe for kids and gifting?

Yes. We use quality yarns and test each piece for durability, softness, and safe finishing. Our products are designed to be durable, comforting, and gift-ready.

What is your return or exchange policy?

We accept returns or exchanges for damaged or incorrect items, as long as they are reported within a reasonable time frame after delivery. Please contact us with your order number and a photo for review.

Support